Privacy Policy

1. Introduction

This policy explains what personal data we collect through https://etaxnexus.com and our services, why we collect it, how long we keep it, and the rights you have over it. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Irish data protection law.

2. What We Collect

• Contact data — name, email address, phone/WhatsApp number, country of residence, when you contact us or book a Tax Check.
• Situation data you choose to share — information about your residency, income types, accounts, and filing history that you provide so we can assess your situation. We ask you not to send full account numbers, SSNs, or tax returns unless a matched professional requests them through a secure channel.
• Usage data — standard technical information (IP address, browser, pages visited) collected via cookies and similar technologies, described in our Cookie Policy.
• Communications — the content of emails and messages you exchange with us.

3. Why We Process It (Legal Bases)

• To respond and provide services — performing our contract with you or taking steps at your request before a contract (GDPR Art. 6(1)(b)).
• To introduce you to a professional — with your consent, we share relevant details with the professional you agree to be matched with (Art. 6(1)(a)).
• To operate and improve the Site — our legitimate interests in running a secure, functional website (Art. 6(1)(f)).
• To send service updates and reminders — contract performance or consent, which you can withdraw at any time.
• To comply with law — accounting, tax, and record-keeping obligations (Art. 6(1)(c)).

4. Who We Share Data With

• Matched professionals — only with your agreement, and only the information needed for your engagement;
• Service providers (processors) — hosting, email, scheduling, and analytics providers acting under our instructions;
• Authorities — where required by law.

We do not sell personal data, and we do not share it with advertisers.

5. International Transfers

Because our clients and network professionals are often in the United States and elsewhere outside the EEA, personal data may be transferred internationally. Where we transfer data outside the EEA, we rely on appropriate safeguards such as the EU Standard Contractual Clauses or an adequacy decision.

6. Retention

We keep enquiry data for up to 24 months after our last contact, and client engagement records for up to 7 years to meet legal and accounting obligations, after which data is deleted or anonymized. You may request earlier deletion at any time (see Section 7).

7. Your Rights

Under the GDPR you have the right to access, rectify, erase, and receive a copy of your personal data; to restrict or object to processing; and to withdraw consent at any time without affecting prior processing. To exercise any right, email [email protected]. You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie) or your local supervisory authority.

8. Security

We use appropriate technical and organizational measures — encrypted connections, access controls, and reputable processors — to protect personal data. No internet transmission is entirely secure; please use the secure channels we designate for sensitive documents.

9. Children

Our Site and Services are directed at adults and we do not knowingly collect data from children under 16.

10. Changes

We may update this policy from time to time; the current version and its date will always appear on this page.

11. Contact

Privacy questions or requests: [email protected], or write to the registered address above.